Terms & Conditions

1. General terms

These Terms & Conditions form an agreement between you and the operator of Roby Casino. They apply to the website, your player account, available games, payment services, promotions and any other related service provided through the platform. Additional rules may apply to particular games, promotions or features. Where additional rules apply, they form part of these Terms & Conditions.

You should keep a copy of these terms for your records. Roby Casino may update or amend them from time to time to reflect changes to the service, legal requirements, security practices or operating procedures. The current version will be made available on the website. Continued use of the service after an update means that you accept the revised terms. If you do not agree with an update, you should stop using the service and follow the available account closure process.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before using the service. Access may be restricted in some jurisdictions, and Roby Casino may refuse or limit access where required by law, regulation, licensing conditions or internal controls.

Eligibility and lawful use

• You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location.
• You must provide accurate, current and complete information when registering and whenever requested to update your details.
• You must use the service for personal entertainment and not for unlawful, fraudulent or commercial purposes.
• You must not use the website if doing so would breach a law, court order, licence condition or other legal restriction that applies to you.
• You must not allow another person to use your account or access the service through your account.

2. Accounts and account security

You may need to create a player account before accessing certain features. You are responsible for ensuring that the registration information you provide is truthful and belongs to you. A person may generally hold only one account unless Roby Casino expressly permits otherwise. Duplicate, linked or improperly created accounts may be reviewed and may be closed in accordance with these terms.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, authentication information or other security details with anyone. If you believe that your account has been accessed without permission, contact the available support channel promptly and change your security details where possible.

Roby Casino may ask you to complete identity, age, address, payment or source-of-funds checks. These checks help prevent underage gambling, fraud, money laundering, identity misuse and other prohibited activity. You must provide documents and information that are genuine, readable and reasonably up to date. An account or transaction may remain restricted while checks are being completed.

Roby Casino may suspend, restrict or close an account where information is inaccurate, verification cannot be completed, the account appears to be used by another person, suspicious activity is identified, the terms are breached or action is required by law or a competent authority. Any decision will be handled in accordance with applicable requirements and relevant account procedures.

3. Deposits, withdrawals and gameplay

Only payment methods made available through the website may be used. You must use a payment method held in your own name or otherwise authorised for your use. Payments made on behalf of another person, through an unauthorised method or using funds that you do not have the right to use are not permitted.

You should check the transaction details before confirming a deposit or withdrawal. A transaction may be declined, delayed, reversed or subject to additional checks for security, technical, legal or operational reasons. Your financial institution or payment provider may apply its own fees, limits or conditions. Roby Casino is not responsible for charges imposed by a third party.

You must not use the service to deposit or wager funds obtained through illegal activity. Roby Casino may request information about the origin of funds where reasonably necessary. Withdrawals may be subject to account verification, payment-method checks and any other conditions that are clearly communicated through the service.

Games are offered for entertainment. You are responsible for reviewing the rules, paytable, stake options and any other information displayed before playing. Results are determined by the applicable game system. Unless a specific correction process applies, accepted bets and completed game rounds may not be cancelled or changed by a player.

If a technical error, system fault or other obvious mistake affects a game, balance, transaction or result, Roby Casino may take reasonable steps to correct the error. This may include voiding an affected transaction, correcting an account balance or restoring the position that would have applied without the error. You must not deliberately exploit a fault or technical issue.

4. Promotions, prohibited conduct and service availability

Promotions, bonuses and promotional offers may be subject to separate terms. These terms may include eligibility requirements, expiry dates, wagering or playthrough conditions, game restrictions, maximum values and withdrawal conditions. You should read the relevant promotional terms before accepting an offer. If there is a conflict between these general terms and a specific promotional offer, the specific promotional terms will apply to that offer.

A promotion must not be abused, transferred, sold or used in a way that defeats its intended purpose. Roby Casino may withhold or remove a promotional benefit where there is evidence of multiple accounts, collusion, automated play, manipulation, misleading information or other conduct that breaches the applicable rules.

Prohibited activities

• Using bots, scripts, automated systems, scraping tools or other software to interact with the service without permission.
• Attempting to bypass security, identity checks, geographic restrictions, account limits or responsible gambling controls.
• Interfering with the website, games, servers, networks or other players.
• Engaging in fraud, collusion, money laundering, chargeback abuse or any other unlawful activity.
• Uploading harmful code or content, or using the service to harass, threaten or deceive another person.
• Taking advantage of a known error, displaying misleading behaviour or encouraging another person to breach these terms.

Roby Casino aims to keep the service available and secure, but uninterrupted access cannot be guaranteed. The website, games or payment functions may occasionally be unavailable because of maintenance, updates, technical faults, third-party services, network issues or events outside reasonable control. Availability may also vary by device, software, location or connection.

5. Responsible gambling, privacy and legal information

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when you are upset, under the influence of alcohol or drugs, or trying to recover from other financial difficulties.

Roby Casino may provide tools and support options such as deposit controls, time reminders, activity information, breaks, self-exclusion or account closure. You should use the available responsible gambling features if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing. If you are concerned about your gambling, seek independent support from an appropriate Australian service or qualified professional.

Personal information is handled in accordance with the Roby Casino Privacy Policy. The Privacy Policy explains what information may be collected, why it is used, how it may be shared, how it is protected and what choices or rights may be available to you. You should read that policy together with these Terms & Conditions.

To the extent permitted by law, Roby Casino is not responsible for losses caused by your failure to protect account details, misuse of the service, inaccurate information supplied by you, interruptions outside reasonable control or reliance on information that is incomplete or out of date. Nothing in these terms excludes or limits a right, guarantee or remedy that cannot legally be excluded or limited under applicable Australian law.

If you have a question, complaint or concern about these terms or your account, use the support or contact options displayed on the website. Complaints should include enough information to allow the matter to be reviewed. You may be asked to provide account details or supporting information, subject to applicable privacy and security requirements.

These Terms & Conditions, together with any applicable game rules, promotional terms, Privacy Policy and responsible gambling information, describe the main conditions for using Roby Casino. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. The terms are governed by the applicable laws and legal requirements relevant to the service and your use of it.