Betting Rules

1. General betting conditions

By placing a bet with Roby Casino, you confirm that you are legally permitted to use the relevant service in your location and that you have read and accepted the applicable rules. Betting should be treated as entertainment, not as a way to earn income or recover financial losses. You are responsible for setting limits that suit your circumstances and for keeping your account information secure.

All bets are subject to acceptance by Roby Casino. A bet is not final until it has been accepted and recorded in the betting system. A request or attempted transaction may not be accepted because of technical problems, account restrictions, market closure, incorrect information, suspected misuse or another operational reason. If a bet cannot be accepted, the relevant amount will generally remain available in your account, subject to the applicable account and payment rules.

You must check every bet before confirming it. This includes the event, market, selection, stake, odds or price, bet type and any applicable conditions. Once a bet has been accepted, it may not be changed, edited or withdrawn unless the relevant rules expressly allow this. Roby Casino is not responsible for errors caused by entering or confirming incorrect information.

• Use your own account and do not place bets on behalf of another person.
• Do not allow another person to access or use your account.
• Provide accurate, current and complete information when requested.
• Do not use the service for unlawful activity, fraud, collusion or market manipulation.
• Keep your login details, devices and payment methods secure.
• Comply with any applicable age, location, identity and account requirements.
• Follow all market-specific rules displayed before a bet is placed.

Roby Casino may refuse, limit, suspend, void or review bets where permitted by the applicable terms and law. This may include situations involving obvious errors, duplicate bets, technical faults, unusual activity, suspected account abuse, event integrity concerns or a breach of these rules. Any action will be handled in accordance with the relevant terms and applicable requirements.

2. Placing and confirming bets

Betting markets may display event names, participants, start times, selections, prices, rules and settlement conditions. This information is provided to support an informed choice, but event details can change. Review the market information immediately before confirming a bet, particularly where the event is about to begin or where prices are changing.

The price or odds shown when you select a market may change before confirmation. The system may display updated odds or ask you to confirm a change. A bet is accepted only at the price recorded in the final confirmation. If a market closes before confirmation, the bet may not be accepted.

Your account history or bet receipt is the primary record of an accepted bet. Check it after placing a bet and keep a record of relevant information. If a bet does not appear in your account history, do not assume that it was accepted. Use the support options available on the website if you need help checking a transaction. Do not send your password or unnecessary payment information through an unsecured or unofficial channel.

Stakes, balances and returns

The balance shown in your account may include funds that are available for betting and funds subject to separate conditions. Stake requirements, minimums, maximums, payment restrictions and promotional conditions may apply where stated. Review the specific information displayed for the market, account or offer before placing a bet.

A return may include the original stake or may be calculated separately, depending on the bet type and settlement rules. A displayed estimate is not a guarantee until the bet has been settled. Taxes, fees or other deductions may apply where required by law or under the applicable account terms. You are responsible for understanding any personal tax obligations that may apply to you.

3. Settlement of bets

Bets are settled using the official result or another recognised result source specified in the relevant market rules. Settlement normally takes place after the necessary result, verification or review is complete. Some events may require additional checks before a final outcome can be recorded.

The market rules determine how a bet is settled. They may explain how winners are decided, what happens if an event is postponed, whether a participant must start, how abandoned events are handled and whether a particular statistic or official decision is used. Read the market rules before betting, especially where an event has unusual or complex conditions.

• A winning bet is settled according to the accepted price and applicable bet type.
• A losing bet is settled as unsuccessful and the stake may not be returned.
• A void bet is treated according to the relevant rules and may be returned or removed from a combination bet.
• A result may be corrected if an official source changes or corrects the outcome.
• A market may be resettled where an obvious error, technical fault or incorrect result affected the original settlement.

Where an event is postponed, abandoned, interrupted or completed under materially changed conditions, settlement depends on the specific market rules. Some markets may remain valid while others may be voided. If an event or market does not meet the stated settlement conditions, the relevant bet may be cancelled or settled as void.

For combination, multi or parlay bets, each selection may affect the overall result. If one selection is void, the remaining selections may be settled under the rules for that bet type. A bet may also be affected by a non-runner, participant withdrawal, dead heat, tie, draw, missing result or another event-specific circumstance.

4. Errors, cancellations and event integrity

An obvious error may include an incorrect price, wrong market description, incorrect participant, duplicated market, incorrect result or another clear mistake. If an obvious error occurs, Roby Casino may correct, cancel or void the affected bet where permitted by the applicable terms. The circumstances and information reasonably available when the bet was placed may be considered.

Technical interruptions, delays, software faults, communication failures or display errors may affect the availability or appearance of betting information. A bet may not be accepted if the system was unable to record it correctly. If a bet was recorded incorrectly or affected by a system issue, it may be reviewed and adjusted in accordance with the relevant rules.

Roby Casino supports the integrity of sporting and other events. You must not attempt to influence an event, misuse confidential information, coordinate with others to obtain an improper advantage or engage in activity that may compromise a market. Suspected manipulation, fraud, collusion or unlawful conduct may be reported or referred to appropriate parties where required.

Where a bet is cancelled or voided, the treatment of the stake and any related combination bet will follow the applicable market and account rules. A cancellation does not necessarily apply to every bet on the same event. The status of each affected bet may be determined separately.

5. Complaints, responsible play and updates

If you believe a bet has been recorded or settled incorrectly, review the bet receipt and relevant market rules first. You may then contact Roby Casino through the support options available on the website. Include the relevant account or bet reference where appropriate, but do not include your password, full payment details or other unnecessary sensitive information.

A review may require information about the event, market, time the bet was placed, accepted price and official result. Complaints are considered using account records, system information, published rules and available result sources. If a matter cannot be resolved through the initial review, any further process will be described in the applicable Terms and Conditions.

Bet responsibly and only stake money you can afford to lose. Do not chase losses, borrow money to gamble, gamble to deal with stress or continue playing when it is no longer enjoyable. Consider using available account controls, including deposit, spending, time or session limits, where offered. You can also take a break or request account restrictions through the available responsible gambling process.

• Set a budget before you begin and avoid exceeding it.
• Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol.
• Do not treat gambling as a source of income or a solution to financial problems.
• Monitor your time and spending using the account tools available to you.
• Seek support if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules may be updated from time to time to reflect changes to the service, betting products, technology, legal requirements or operational practices. The current version published on the website applies to new bets from the time it becomes effective, unless the applicable terms state otherwise. Review this page regularly and keep a copy of the rules that applied when your bet was placed.