Roby Casino Loyalty Program: How Points and Rewards Work

How the loyalty program starts and how you move up

Every new player starts at Level 1 after joining Roby Casino. Progress is based on the ratio between your deposits and withdrawals, so your level is linked to how your account is used over time rather than to one single wager or deposit.

The programme has five levels. Moving higher can unlock more generous account benefits, including larger daily and monthly cashout limits, personalised promotions and extra support. From Level 4, a personal account manager is assigned to you. Level 5 also includes a personal manager and the highest level of the programme’s listed loyalty benefits.

How many points you earn from wagering

Roby Casino awards one loyalty point for every €10 wagered. That rule is stated in euros even when your account uses Australian dollars, so the points calculation does not use a one-point-per-A$10 formula.

For example, wagering €100 would produce 10 loyalty points under the stated rate. The points come from wagering activity, while your progress through the five levels is based on the ratio of deposits to withdrawals. These are related parts of the loyalty system, but they are not the same calculation.

• The earning rate is 1 point for every €10 wagered.
• Points can be collected through gameplay and tournament participation.
• The Casino Shop accepts collected coins for selected rewards.
• Challenges can add points that are later used in the Shop.
• Level progression follows the ratio of deposits to withdrawals.

The site also refers to coins collected through gameplay and tournament participation. In practical terms, your activity can feed both the points side of the loyalty programme and the Shop’s coin-based reward system. Check the balance shown in your account before exchanging anything, as the available reward choices can change with your balance and current promotions.

What you can exchange in the Casino Shop

The Casino Shop is where collected coins become rewards. You can exchange them for free spins, bonus money and Bonus Crabs. That gives the loyalty programme a practical use beyond simply showing a level beside your account.

Bonus Crabs are part of the same wider rewards setup. Each deposit of at least A$15 earns one Bonus Crab credit. Credits can be redeemed through a claw-machine-style mechanic for prizes, adding a separate little reward moment to eligible deposits.

Challenges give you another way to build rewards

The Challenges area includes one-time and weekly tasks. Completing these challenges awards points, which can then be redeemed in the Casino Shop for free spins, bonus money and Bonus Crabs.

This suits players who prefer clear targets instead of relying only on regular wagering. A sensible routine is to check the active challenge, note its requirement, and decide whether it fits the way you already play. There is no need to chase a task simply because it is available; gambling should stay within the budget you set for entertainment.

1. Check the current challenges

   Look at the one-time and weekly tasks shown in your account.

2. Choose a suitable target

   Pick a challenge that matches your planned play and entertainment budget.

3. Complete the task

   Follow the stated requirement while keeping normal account and bonus rules in mind.

4. Use the points in the Shop

   Exchange the awarded points for available free spins, bonus money or Bonus Crabs.

Tournament rewards add coins and cash prizes

Tournament participation can add another layer to the loyalty experience. Drops & Wins has prize pools reaching A$2,000,000, with prizes distributed through random awards or leaderboard placement. Other events award reward coins, which can feed into the Casino Shop.

The event format matters. Some rewards depend on leaderboard placement, while others are random or paid as coins. Read the event details shown before taking part so you know whether you are playing for a cash prize, reward coins or another type of reward.

How loyalty benefits fit with cashouts and support

Higher loyalty levels can unlock higher daily and monthly cashout limits. At Level 1, the stated daily cashout limit is A$750. The standard Australian-dollar account limits are A$800 per day and A$10,500 per month, while higher levels can unlock higher limits.

The loyalty programme also includes support benefits. Players at higher levels can receive personalised promotions, and a personal manager is assigned from Level 4. VIP members have access to 24/7 chat support.

• Level 1 starts with a daily cashout limit of A$750.
• Higher levels can unlock higher cashout limits.
• A personal account manager is assigned from Level 4.
• The programme includes personalised promotions at higher levels.
• VIP members can use 24/7 chat support.

Cashout rules still apply. A deposit must be wagered at least once before a withdrawal request can be submitted, and up to three withdrawal requests can remain pending at one time. These account rules are separate from points and should be considered whenever you exchange rewards or manage your balance.

Using the programme sensibly in Australia

Loyalty rewards can make your account activity feel more structured, but they should not change your spending plan. Set a limit before you play, treat points and prizes as extras, and avoid increasing wagers simply to reach a higher level or complete a challenge.

• Set an entertainment budget before depositing.
• Track how much you wager, not just how many points you collect.
• Check whether a reward has wagering terms before using it.
• Keep Bonus Crab credits and Shop coins separate in your notes.
• Stop when your budget or time limit is reached.

Roby Casino in Australia also provides account security tools that can help you stay in control. Two-factor authentication is available to registered players, and a single-button logout can sign you out across all devices. These tools protect access to your account; they do not remove the financial risk of gambling.